Make You Services Smarter: How Smartphones Extend Your Services (Cyber Zed Shed)

Michelle Jacobs from UC Merced shared her use of a smart phone to provide service to students and faculty. She is able to search the catalog, databases, and answer questions via instant message. Her smart phone is Bluetooth enabled and she purchased an external keyboard to make typing easier. She recommended looking at CNet for smart phone reviews

Michelle told us about answering a reference question during the conference using the internet browsing and IM features of her smart phone. This anecdote was rehashed at the beginning of the April 20 Chronicle article (subscribers) describing the reference panel session

PALINET has posted an interviewer with Michelle (MP3 deep link).

I'm interested in trying this out, but may wait since EVDO has not been rolled out locally. I do think this makes a lot of sense. I could have used something like this multiple times this semester when I was working with a student in the stacks or visiting with a faculty member outside of the library (and not near a computer).   

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